Search for Food & Wine retailers.

Frequently Asked Questions

  • Can I search for a retailer by business name?

    Yes ! You can search for a retailer by business name, product name, keyword, postcode, category, and distance from your location.

  • Once I have registered what happens?

    Once you have registered, you will have authorised your email address and password. When you login using your Email Address and Password, you will be fully active within the FoodMarketplace website.

  • What does fully active mean?

    Fully active means that you will be able to access all the website features that the retailers can provide to you!

  • If I am not registered can I still move around the website?

    Yes absolutely!

  • Is my personal information secure?

    Yes. Your personal information is encrypted to protect it from access by unauthorized persons. We employ the GEO TRUST SSL security system. We have confidence in our state-of-the-art encryption methods.

  • Is my credit card information secure? (Consumers)

    Yes. All credit card information given by consumers to retailers is processed through PayPal, the global leader in online payments.

  • Is my credit card information secure? (Retailers)

    Yes. All payments are processed exclusively through eWAY, a Global leader in online payments. 

  • When I Become a Fan of a retailer will they know my identity?

    The retailer will only know your nickname.

  • What if I have a problem with a retailer I have purchased from or a buyer who has purchased from me?

    FoodMarketplace.com will suspend or terminate any retailer from our site if we do not believe they are operating according to our 'Terms of Use.' Likewise, we reserve the same right to terminate a 'Consumers' membership.
    Foodmarketplace.com facilitates transactions between retailers and consumers, we are not involved in the actual transactions. You must attempt to resolve any dispute with the relevant retailer or consumer yourself and, if necessary, seek assistance from relevant authorities. Please inform us if you remain dissatisfied after endeavouring to resolve a dispute, as we can take action to ensure that all users comply with the 'Terms of Use'

  • What about online shopping?

    All retailers have the ability to activate online shopping. This is a feature that is optional and is NO extra cost to the food retailer. 

  • As a retailer are there any restrictions as to what I can do with my website?

    There are no restrictions. You can advertise, promote and sell as many items as you like. How you run your website is totally up to you.

  • Further Questions?

    Chances are these may be answered in our Terms of Use. If not, feel free to contact us.

 

 

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